Privacy Policy

Last updated: November 13, 2025

Thank you for choosing to be part of the Haia community ("Haia," "we," "us," or "our"). We are committed to safeguarding your personal information and your right to privacy. If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at support@haia.app.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:

If you do not agree with any part of this Privacy Policy, please discontinue use of our Services immediately.

1. Information We Collect

We collect personal information in two primary ways:

Information You Provide

When you communicate with Haia (for example, by submitting inquiries or contacting support), we collect any personal information you voluntarily provide, such as your name, email address, and the content of your message.

Information Collected Automatically

We automatically collect device and usage data, which may include:

We use cookies, web beacons, pixels, and similar technologies to collect this data, subject to your consent where required by law.

2. How We Use Your Information

We process your personal information for legitimate business purposes, including to:

Where legally required, we will only send you marketing communications with your prior consent. You may opt out of such communications at any time using the unsubscribe instructions provided in our emails or by contacting support@haia.app.

3. Sharing Your Information

We do not sell, rent, or lease your personal information. We may share your information only as follows:

Service Providers

We engage third-party providers to perform certain business operations on our behalf, including hosting, analytics, marketing, and customer support. These providers are contractually bound to protect your personal data.

Affiliates

We may share your data with our affiliated entities for administrative purposes and to provide you with seamless Services.

Legal Obligations and Business Transfers

We may disclose your information as required by law, to protect our legal rights, or as part of a corporate transaction (e.g., merger, acquisition, reorganization, bankruptcy).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience. You can control cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, and enforce our rights. Once no longer needed, we securely delete or anonymize your data.

6. How We Protect Your Information

We implement industry-standard physical, technical, and administrative measures to protect your personal data. However, no online transmission or storage can be guaranteed 100% secure. You are responsible for safeguarding your account credentials.

7. Children's Privacy

Haia.app is not intended for use by children under 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a child under 18, please contact us at support@haia.app, and we will take prompt action.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

To exercise your rights, please contact support@haia.app. We will respond in accordance with applicable law.

9. California Residents' Privacy Rights (CCPA)

If you reside in California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

To exercise your CCPA rights, contact support@haia.app.

10. Do-Not-Track (DNT)

Our Website does not currently respond to Do-Not-Track signals from your browser, as no consistent industry standard has been established.

11. International Data Transfers

Your information may be transferred to, and processed in, countries outside your jurisdiction, where data protection laws may differ. We take appropriate measures to safeguard such transfers as required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above indicates when this Policy was last revised. We encourage you to review this Policy regularly. Material changes will be communicated via email or prominent Policy on our Website.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact: